Noise Complaints

All Parkglen West Residents it has been brought to our attention that there are homes playing loud music through the evening and very loud during the day. Please note there is a noise ordinance in place by the City of Houston please see the attached ordinance:

If you have issues with noise or neighbors playing loud music please call the police non-emergency to come out and take care of the situation. Thank You

Annual Meeting Solicitation

The Parkglen West Community Improvement Association annual meeting will be held on Tuesday, February 11, 2020 beginning at 6:00 PM.  The annual meeting will be held at the office of MASC Austin Properties, Inc. located at 945 Eldridge Road, Sugar Land Texas, 77478.   

If you are interested in running for a position on the Board or the Architectural Control Committee, please submit your request in writing by January 3, 2020, providing your name, address, phone number and email address to April Pitarra at, Fax (713) 776-1777, or mail to Parkglen West Community Improvement Association c/o MASC Austin Properties, Inc., 945 Eldridge Road, Sugar Land, TX 77478.

La reunión anual de Parkglen West Community Improvement Association se llevará a cabo el martes, 11 de febrero de 2020 a las 6:00 pm.  La reunión anual se llevará a cabo en las oficinas de MASC Austin Properties, Inc. localizada en 945 Eldridge Road Sugar Land, TX 77478.

Si usted desea presentarse como un candidato para una posición en la mesa directiva o en el comité de control arquitectónico, por favor de enviar su solicitud antes del 3 de enero de 2020 con su nombre, dirección, número de teléfono y correo electrónico a la gerente de la propiedad, April Pitarra a su correo electrónico, por fax (713)776-1777 o por el correo a Parkglen Community Improvement Association c/o MASC Austin Properties, Inc. 945 Eldridge Road Sugar Land, TX 77478.

Street Light Outages

Please use this link to report a street light outage.

Looking To Hire Pool Monitors

Revised: Parkglen West is looking to hire pool monitors for the 2020 pool season. All applications must be submitted by May 1st, 2020. Please click here for more details.  Please contact April Pitarra with MASC Austin Properties, Inc. ( 713-776-1771) if interested in applying or have further questions.

Safety and Security Tips from SEAL Security

Please click here for safety and security tips from SEAL Security.

SEAL Security Vacation Watch

Parkglen West Residents, if you are traveling this Holiday Season do not forget you can call SEAL Security at 832-554-7622 and have them add your home to the Vacation Watch. They will check on your home while you are gone. Also do not forget to add them for your alarm monitoring; they can also help with your alarm calls as well. You have a great Security team out in Parkglen West, let’s let them help you. 

Trash collection for the community

JUNK WASTE – 1st Monday of each of these months February, April, June, August, October and December
TREE WASTE ARE THE SAME DAY- 1ST MONDAY OF January, March, May, July, September, November
RECYCLING- MONDAY B (Click here for a recycling pickup calendar. The Monday B is reflected by the days that are WHITE. Do not follow the YELLOW as that is for A Week and the Parkglen community is B WEEK). 

Neighborhood Depository & Recycling Centers’ Change in Hours Due To Beginning of Daylight Savings Time
Homeowners and Residents may take their recyclables or dispose of their Junk Waste at the following location at no cost to homeowners. 10785 SW Freeway, Houston TX 77074

Open: Wednesday – Sunday; 10 am – 7 pm

Each user must provide proof of residency, including a Texas Driver’s License or any other valid Texas ID and a current water/utility bill or city property tax receipt. The Depositories accept furniture, tree limbs, stoves and other large appliances. Appliances containing refrigerant must have a tag attached to them certifying that a qualified technician has removed the refrigerant. Depositories will also accept up to 5 automobile tires per month per residential unit. A maximum of four cubic yards of building material (not to include roofing shingles, brick, plaster) will be accepted; however Depository ramps will not accommodate trailers over 16 feet long or four feet high.

All Depositories also accept recyclables. Materials accepted include tree waste, concrete, mattresses, aluminum and tin cans, plastic bottles and jugs (#1 - #5 and #7), newspapers and magazines, glass bottles and jars, and used motor oil. Clothing & shoes are accepted at the North and Southeast Depositories.
For more information about the City of Houston Solid Waste Management Department and its services, residents may check online at, like us on Facebook at, follow us on twitter @houstontrash or call 3-1-1, the City of Houston’s Customer Service Helpline. 

​The National Flood Insurance Program

The National Flood Insurance Program aims to reduce the impact of flooding on private and public structures. It does so by providing affordable insurance to property owners, renters and businesses and by encouraging communities to adopt and enforce floodplain management regulations. Click here for more details.

The links below provide valuable disaster information regarding where to /how to get help, how to file a claim and how to purchase renters/owners flood insurance.

The National Flood Insurance Program |
National Flood Insurance Program Fact Sheet (PDF)
Natural Functions and CRS (PDF)
NFIP/CRS Fact Sheet (PDF)

MASC Austin Properties is our new management company

Parkglen West Community Improvement Association has hired MASC Austin Properties, Inc. as its new management company. However, it has come to the attention of the Board that Parkglen West’s former management company, Genesis Community Management, Inc., has been in contact with some homeowners and continues to hold itself out as Parkglen West’s management company. Parkglen terminated its management agreement with Genesis Management, Inc. Accordingly, Genesis Community Management, Inc. has no authority to collect funds or take any action on behalf of Parkglen West. If you have received any correspondence or demand from Genesis, please direct your response to: MASC Austin Properties, Inc., 945 Eldridge Road, Sugar Land,Texas 77478 (713) 776-1771 (Phone) or (713) 776-1777 (Fax). Please disregard any bills for 2018 assessments received from Genesis. Thank you for your cooperation.

2020 Assessment Payment Online
Click here make a payment or setup an auto draft payment schedule.


Community News and Updates